Technical support
Reports, diagnostics, maintenance and support for Adamo devices.
How can we help you?
Check the most requested information or send a request to our team. To speed up technical support, keep your product model and serial number on hand.
Orders & shipping
Information about order status, delivery, documents and availability.
Returns & withdrawal
Guidance on returning a product or exercising your right of withdrawal.
Product information
Compatibility, accessories, consumables and questions before or after purchase.
Send a request
Fill in as many fields as possible.
Frequently asked questions
What information do I need to get technical support?
Provide the model, serial number, a description of the issue and, if available, the order or invoice number.
Can I send photos or videos of the problem?
After your first request, our team will reply by e-mail and you'll be able to attach photos, videos or other useful documents.
How can I check my order status?
Use the form and select "Orders & shipping", then enter the order number you received by e-mail.
How can I request a return?
Check the Right of Withdrawal page and use the dedicated form, indicating the order and products to be returned.